We consider—and track—all aspects of every
project from the moment it hits our door. (Electronic
doors included.) This is what we do:
As a project moves through the process—estimating,
pre-press, press, bindery, shipping, billing—everything
is documented and tracked through Hagen OA software
data management. This prevents those annoying calls
when you ask where your project is and the printer says,
“I dunno.”
As your project moves through the system, it is looked after by trained professionals
using state-of-the-art equipment that is well-maintained
through weekly maintenance schedules. (When it does
need an inevitable repair, we call on the pros—factory
trained personnel.)
We’ve included a brief description of each area
of the process and what you can expect.
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